At TechCh, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our parcel tracking tool. By accessing and using the TechCh website (the “Website”), you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Information
When you use our Website to track parcels, we may collect certain personal information that you provide, including:
- Your name (if provided for support purposes)
- Your email address (if you choose to sign up for notifications)
- Phone number (if you opt-in for SMS notifications)
Note: You are not required to create an account or provide any personal information to use the tracking features of our Website. The only information we require is the tracking number provided by the shipping carrier.
Tracking Data
We collect tracking numbers that you enter into our system to provide parcel tracking services. This information is used solely for the purpose of providing you with updates about your parcel’s status and location.
Cookies and Analytics
We use cookies and other tracking technologies to improve your experience on our Website. Cookies help us remember your preferences, analyze website traffic, and optimize the performance of our platform. These cookies may collect:
- Device information (e.g., browser type, operating system, IP address)
- Website usage data (e.g., pages visited, time spent on site)
Note: You can manage your cookie preferences through your browser settings, though disabling cookies may affect your user experience on our Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing parcel tracking services: We use the tracking numbers you input to retrieve real-time updates and deliver accurate parcel status information.
- Notifications and Alerts: If you opt-in, we may use your email or phone number to send you notifications about your parcel’s status, including updates on delivery, delays, or issues with the shipment.
- Improving User Experience: We analyze website traffic and usage data to improve the functionality and performance of our Website. This helps us identify areas for improvement and offer a better user experience.
3. Sharing of Information
We value your privacy and will never sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
- With service providers: We may engage trusted third-party companies to help us operate our Website and provide services to you (e.g., email services, analytics providers). These companies are obligated to protect your information and may only use it in accordance with our instructions.
- For legal reasons: We may disclose your information if required by law or in response to a legal request, such as a court order, subpoena, or government investigation.
4. Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, to safeguard your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain the tracking information and personal data you provide for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we will take appropriate measures to delete or anonymize it. For example, we will retain tracking data for the duration of your parcel’s shipment and delivery process, after which it may be deleted.
6. Your Rights and Choices
As a user of the Website, you have certain rights regarding your personal information:
- Access: You can request to access the personal information we hold about you.
- Correction: If you believe any of the information we hold is incorrect, you can request that it be corrected.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.
- Opt-out of Communications: If you no longer wish to receive notifications from us, you can opt-out by clicking the unsubscribe link in our email notifications or contacting us directly.
If you wish to exercise any of these rights or have any questions about your personal information, please contact us at the email address listed below.
7. Third-Party Links
Our Website may contain links to third-party websites or services that are not operated by TechCh. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, your data, or your privacy rights, please feel free to contact us:
Email: [Insert Contact Email]
Phone: [Insert Contact Phone]
Address: [Insert Physical Address]